Open Government Report 2014

To institutionalize a culture of transparent and open government, accountability, and to
expand opportunities for resident participation and collaboration, this Report describes
how the Office on Aging has and will continue to develop and enhance transparency,
public participation, and collaboration. In accordance with Mayor’s Order 2014-170, this
report addresses the following topics:

DCOA regularly posts press releases, newsletters and other pertinent information
related to seniors and person with disabilities who are 18 years and older to the
agency’s website (
For example, DCOA posts on its website the Performance Plans, press releases and
senior newsletters such as The Spotlight on Community Living. Spotlight on Aging
and DCOA E-News. DCOA also posts to its website applicable meeting material,
such as the Aging and Disability Resource Center Lifespan Caregiver monthly online
chat meetings which are archived on
In addition, DCOA has a website dedicated to providing the public with detailed
information regarding how the District government is performing. The Track DC
website,, allows users to track agency performance measures, learn
more about agency budgets, and monitor agency spending. DCOA also participates in, which provides for continuous feedback from customers on DCOA
programs and services, and this information is posted and available to the public at
DCOA tracks all requests for information that are received from members of the
public and provides information in accordance with the requirements of the District of
Columbia Freedom of Information Act, D.C Code Section 2-531 et seq. DCOA’s
responses to requests for information pursuant to the terms of this statute are posted
and available on the agency’s website.
DCOA also regularly posts notices of meetings of the Commission on Aging to the
Open Government website, and also posts this information in
advance of scheduled meetings at the agency’s offices and on its website. DCOA
maintains tape recordings of the full proceedings of meetings of the Commission on
Aging, and this information is available upon request. Draft minutes of meetings of
the Commission on Aging are posted to the agency’s website, and final, approved



Open Government Report 2014
minutes are also posted and available on the agency’s website. DCOA will work with
OCTO to webcast live meeting on the website beginning fiscal year 2015.
DCOA will continue to implement aggressive community outreach programs to
increase public awareness of the agency’s programs and services for seniors and
persons with disabilities who are 18 years of age and older. These activities will
include advertising and announcements in weekly news publications; television ads,
outreach and other community events.
To date, public service announcements have included segments on WJLA, WUSA,
WHUR, and D.C. government and public access channels. Print media used by
DCOA has included the Northwest Current, Senior Beacon and Washington Informer.
DCOA also conducts several annual events at which information about the agency’s
programs and services is available, including the Senior Symposium, the annual
holiday luncheon, and the intergenerational community festival. In addition,
DCOA’s website contains extensive information for the District’s population that
includes DCOA’s services, calendar of events, and various publications.


Public Engagement and Participation
DCOA publishes proposed rules and regulations in the D.C. Register and also posts
this information on the agency’s website: DCOA also conducts
extensive community outreach to the agency’s Senior Service Network comprised of
community service providers and other key stakeholders. DCOA also secures public
input on proposed rules and regulations at town hall meetings convened at DCOA’s
six senior wellness centers located in Wards 1, 4, 5, 6, 7, and 8. DCOA carefully
reviews and considers written and verbal comments received in connection with the
rulemaking process.
There are several ways that DCOA shares information and resources to keep the
public properly informed:

Website – DCOA proactively posts information and resources pertinent to
the agency and the government as a whole on its website
( For example, the DCOA website includes: agency
performance plans; a comprehensive list of senior services; links to Grade
DC and resources for seniors.


Agency Performance – DCOA posts agency Performance Plans and
Performance Accountability Reports to its website. The Performance


Open Government Report 2014
Accountability Report, for example, is an annual report that rates whether
or not the agency fully achieved, partially achieved, or did not achieve the
initiatives and performance targets contained in the Performance Plan.

Agency Events – DCOA also keeps the public informed about
community meetings and events. DCOA post all events that are related to
the senior population.


Twitter – DCOA has a twitter account (@DCAgingNews) to tweet
important information about upcoming community meetings, share recent
press releases, and to re-tweet important information shared by other
District agencies.


Email – DCOA has an “Ask the Director” feature on the DCOA website
for feedback on the agency’s performance.


Facebook – DCOA has a Facebook page
( that informs the public
about events, activities and important information regarding seniors and
persons with disabilities who are 18 years of age and older.

DCOA also participates in public oversight hearings and roundtables before the
Council of the District of Columbia, providing testimony and answering questions at
these hearings and roundtables. These proceedings are televised on cable television
and are also available on the Council’s website.

DCOA regularly coordinates with a diverse array of key internal and external
stakeholders in order to promote the agency’s important mission and to
implement and expand the agency’s programs and services provided to D.C.
residents who are 60 years of age and older, and to persons with disabilities who
are 18 years of age and older. These stakeholders include agencies of the
Government of the District of Columbia; the federal government; DCOA Senior
Service Network; community advocates; and the recipients of DCOA programs
and services. DCOA will continue the community outreach activities outlined
above and will strive to identify additional opportunities for effective
collaboration with key internal and external stakeholders.